TERMS & CONDITIONS

Welcome to Sora Studio.

These Terms & Conditions govern your use of www.sorastudioldn.com and any purchases made through our website.

By accessing or placing an order with Sora Studio, you agree to the terms set out below.


About Sora Studio

Sora Studio is a London-based brand creating thoughtfully designed, timeless resort wear.

Registered Address:

176 Third Avenue

London

W10 4HR

United Kingdom


Use of Our Website

We invite you to explore Sora Studio for personal use. By using this site, you agree not to:

  • Misuse or interfere with the functionality of the website

  • Copy, reproduce, or distribute any content without permission

  • Provide false or misleading information

We reserve the right to refuse or cancel orders where necessary.


Our Pieces

Each Sora Studio piece is created with care, using considered fabrics and craftsmanship.

While we strive for accuracy, slight variations in colour, texture, or finish may occur - these are part of the natural character of the materials and the production process.

All products are subject to availability. We reserve the right to update, amend, or discontinue items at any time.


Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable.

Payment is taken at the point of order via secure payment providers. By placing an order, you confirm that:

  • The payment details provided are valid

  • You are authorised to use the selected payment method

We reserve the right to cancel orders if payment cannot be processed or verified.


Delivery

Delivery timelines are provided as a guide and may vary.

Sora Studio is not responsible for delays caused by:

  • Courier services

  • Customs processes for international orders

  • Circumstances beyond our control

Shipping costs are calculated at checkout and are non-refundable.


Returns

We hope you love your Sora Studio purchase. However, if you wish to return an item, you may do so within 30 days of dispatch.

Items must be returned:

  • Unworn

  • In original condition

  • With all labels and hygiene tags intact

Returns are processed via our Royal Mail returns portal and are charged at standard Royal Mail rates, applied when generating your return label.

Please note:

  • Original shipping costs are non-refundable

  • We do not currently offer exchanges

  • Refunds are processed within 14 days of receiving your return

Further details can be found on our Returns page.


Intellectual Property

All content on this website - including imagery, design, copy, and branding - reflects the Sora Studio identity and is protected by intellectual property laws.

This content may not be used or reproduced without prior written consent.


Liability

To the fullest extent permitted by law, Sora Studio shall not be liable for any indirect or consequential loss arising from the use of this website or purchase of our products.

Nothing in these Terms limits your statutory rights.


Privacy

We are committed to handling your personal information with care.

Please refer to our Privacy Policy for full details.


Changes to These Terms

We may update these Terms from time to time to reflect changes to our business or legal obligations. The latest version will always be available on this page.


Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be handled exclusively by the English courts.


Contact

For any enquiries, please contact:

hello@sorastudioldn.com

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